Caring for Your Dusk&Dawn Mattress: How to Preserve Luxury, Comfort and Longevity

 

A great night's sleep begins with a great foundation - and few things are as important as your mattress. Your Dusk&Dawn mattress is handcrafted in Australia using the finest materials and is designed to deliver enduring comfort and support. Below are our expert mattress care tips to help you preserve its luxury feel for many years to come. 

Rotate to Preserve the Perfect Balance

Just as your body needs movement, so does your mattress.
Rotating your Dusk&Dawn mattress regularly helps it wear evenly and maintains its signature comfort for years to come. During the first few months, rotate it every two weeks to allow the comfort layers to settle uniformly. After this period, continue rotating every two to three months.

When rotating, simply turn the mattress 180 degrees - the head becomes the foot. This even distribution of weight and pressure prevents lasting body impressions and ensures each layer performs exactly as intended.

Support Starts from the Base

A luxury mattress performs best when it rests on the right foundation.
Ensure your bed base provides consistent, even support to prevent sagging and maintain the integrity of your mattress over time.

If you’re using an adjustable or slatted frame, check it regularly to confirm everything remains secure and level.

You can explore our range of bases here

Adjust with the Seasons

The Australian climate is beautifully diverse and your sleep environment should adapt with it. In summer, opt for crisp, breathable sheets made from natural fibres like linen or cotton to help with airflow and temperature regulation.
In winter, layer up with a plush topper or soft flannelette for extra warmth, without compromising the underlying support.

These small seasonal adjustments help your Dusk&Dawn mattress maintain perfect comfort in any weather.

Maintain a Clean, Allergen-Free Surface

As well as investing in one of our premium mattress protectors, a regular refresh can also help keep your mattress at its best. Vacuum the surface every few months using an upholstery attachment to remove dust and allergens.

This gentle care keeps your mattress fresh, hygienic and breathable, preserving both its comfort and your sleep quality.

Allow Time to Settle

Your Dusk&Dawn mattress is made from layers designed to adapt to your unique body shape and sleeping style. During the first few months, these premium materials naturally settle into balance - a hallmark of handcrafted quality.

Allow your body and mattress time to align and adjust. With consistent rotation and care, your mattress will continue to deliver its signature comfort for years to come.

Protect Against Everyday Wear

While it may be tempting to share your sleep haven with pets or use your bed for more than rest, your mattress will thank you for a little restraint.
Keep sharp objects, spills and unnecessary pressure off the surface whenever possible. If your pets love to join you, protect your mattress with a designated throw or blanket to preserve the fabric and finish. Luxury lasts longest when treated with care.

Know When It’s Time to Renew

Even the finest mattresses evolve with time. If you begin to notice a shift in comfort, reduced support, or gentle impressions forming after many years of restful sleep, it may be time to invest in your next Dusk&Dawn.

Each new collection is crafted on the same foundation of Australian innovation and meticulous craftsmanship, refined with the latest advancements in sleep design. Your next Dusk&Dawn will feel familiar in its quality yet renewed in its precision - a continuation of comfort, reimagined.

Your Dusk&Dawn mattress is built to deliver restorative, indulgent sleep, and with proper care, it will do so for many years. Because true luxury doesn’t fade, it evolves beautifully with you.

 

Why Dusk&Dawn

Some helpful insights

“I should have bought this bed long ago. The Premiere mattress is a winner. Don't know why I held back on upgrading for so long. ”

MaddyApril 26, 2023

“I bought the top of the range Signature mattress and I am out like a log every night. Now I actually look forward to sleeping. ”

Ben27 February 2023

“I bought a Signature Dusk&Dawn mattress for my parents as a surprise and they absolutely love it. They're getting up feeling much more rested. ”

Sophia5 May 2023

“I love my comfy Dusk&Dawn Essential mattress. So affordable, I'll be buying another one soon for my daughter. ”

Debbie11 June 2023

“I looked at other mattresses and then came across Dusk&Dawn through Google and I loved their 100 day Comfort Guarantee so I just got. It was a lucky find... I love it. ”

Ken12 March 2023

Proudly supporting Australian made and Owned

Australian made and Owned

Supporting aussie families

Proudly supporting Australian made

Try your new Dusk&Dawn mattress, risk free

Your 100 night sleep trial awaits

Virase®, a clean sleeping environment

Anti-bacterial Guard

A healthy, clean and hygienic sleep

Luxurious, Bio-based Antimicrobial Hygiene

Premium Dusk-Air Technology

Warmer in winter, cooler in summer

Our foams are Global GreenTag certified which means they are better for you

Global GreenTag Certified

Healthier for you and the environment.

A speedy white glove delivery right to your door

Fast Delivery

Fast White Glove Delivery Service

FAQ’s

Delivery Timing and Expectations

We are NOT an 'Amazon' type business and we are NOT a bed-in-a-box either. We are a family business based locally in Melbourne and we actually care about the quality of product we sell and the quality of sleep we promise. For this very reason, we don't compromise on time or quality and make every mattress to order ~ tailor made by hand specifically to our customers needs.

Now sometimes this may take a little longer, but rest assured once you receive and sleep on one of our mattresses, you'll soon understand and appreciate why we are super proud of our master tailors and the quality products we make ~ for you! Quality like ours takes time and is well worth the wait.

PSSS. So please don't compare us to other brands promising to ship next day or ones that are made overseas.

Please see below shipping times based on Metro Locations

  • 7-14 working VIC/NSW
  • 10-16 working days QLD
  • 14-21 working days SA / WA

Regional deliveries may take up to 2-4 weeks, based on your location.

Please contact our friendly sales team for more up-to-date timings.

What is included in your white glove delivery service?

Experience the convenience of our White Glove delivery service, a premium offering designed to elevate your mattress purchase. Our dedicated two-person team will carefully transport your new mattress to your preferred room, expertly place it on your bedframe, and ensure a smooth, hassle-free setup. This comprehensive service is all about prioritizing your comfort and convenience, providing a seamless delivery experience from start to finish. * Please note that availability and associated costs for the White Glove service may vary depending on your location

What happens to my old mattress?

Metro locations: for a fee of $120, we will collect your old mattress and take it to a mattress recycler. Unfortunately we can not offer our mattress collection service in regional locations at this stage.

Do your mattresses come in a box?

No — ourTailored Range is crafted using premium materials, intricate frameworks, and advanced comfort systems that simply can’t be compressed or rolled into a box.

For those seeking the same Dusk&Dawn quality in a more convenient format, our Flexi Range delivers all the premium comfort and craftsmanship you’d expect — expertly designed to be boxed, shipped, and set up with ease. It’s the perfect solution for regional customers or anyone wanting luxury sleep delivered fast.

How do I choose the mattress that is right for me/us?

We have carefully engineered two feels in each model, these two feels will please most. If you are looking for rock hard or super cloud soft, you are in the wrong place.

Comfy-Medium, our most popular feel is supportive with added comfort. Firm-Support is a little firmer and is comfort with added support.

Feel free to give us a call if you would like to discuss the options with one of our trained staff.

Are Dusk&Dawn mattresses environmentally friendly?

Yes, all Dusk&Dawn mattresses are made using Australian made foams and fabrics. We are proudly Global Green Tag Certified and Oeko-Tex certified. This means that the product meets stringent eco-health, safety, and ethical benchmarks — significantly above basic compliance.

What type of bed frame do you recommend?

Our mattresses are designed for best performance when used in conjunction with our matching classic slimline base as part of a total sleep set. 

Where can I try your mattresses?

Right in the comfort of your own home! You have 100 nights to decide if you are happy with your selection. It certainly beats 20 minutes in a mattress shop.

Can I order over the phone?

Unfortunately not, for your security all orders must go through our website.

Do you have AfterPay?

Yes, we also accept ApplePay, Zip and PayPal too.

How much is delivery?

Our Delivery service is 100% FREE in metro areas, Australia Wide. For regional areas it's $250 flat rate. Certain regional areas may experience some delays in delivery. Please ask us for accurate delivery times.

What areas do you deliver to?

We are currently delivering to most regions of Australia excluding NT & TAS ( for potential deliveries to these areas please email support@duskanddawn.com.au ), including regional areas. Due to current freight delays and ongoing Covid-19 restrictions, regional deliveries may take up to 3-4 weeks. Please ask us for accurate delivery times.

What bed sheets fit the Signature mattress?

Due to the height of the Signature mattress being 38cm high, we advise you purchase 'Super Queen' size fitted sheets for a Queen size mattress as they will fit more comfortably around your mattress. These can be found at most bedding retailers across Australia including Adairs.

Is there a trial period?

We want you to be completely satisfied with your new mattress. For this reason, all Dusk&Dawn mattresses come with a 100 night comfort guarantee. During this time you can test your new mattress out in the comfort of your own home. You must own the mattress for a minimum of 30 nights from the date received, this will give your body the adequate time to adjust. If between, night 31-100 you still are not satisfied with your sleep, then let us know and we will arrange to collect your mattress and adjust the firmness before returning it right back to you FREE of charge. 

 

Please... Don't pay retail prices?

We are sold purely online. If we were to sell to popular retailers, our prices would be double and they would make huge margins. We want to pass those saving on to you - the customer. We pride ourselves on value for money. Quality Australian made workmanship using only premium materials. You simply won't get this quality of build at these prices at the major retailers. They need to make a big margin to pay for staff, lease or bricks and mortar.

Do we offer a refund?

Yes we do offer a refund. But first:

1. You must go through 1 Comfort change first as per our Comfort Guarantee policy;
2. And then if you are still not happy after a further 30 nights of sleeping on it, we will happily provide a full refund. That's total peace of mind.