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We are Dusk&Dawn
When you sleep on a Dusk&Dawn Australian made mattress, you'll soon appreciate why they feel so comfy. It's because they're not squashed in a box. We simply don't believe in cutting corners or ever compromising on quality of materials. We genuinely want to make Aussies feel proud and we want them to have the best sleep ever. That's our promise.
Australian Made and Owned Certified
Dusk&Dawn is proudly owned, designed and most importantly MADE in Australia. And we are certified. We pride ourselves in hand making every mattress right here in Australia. We love supporting Aussies families.
100 Day Comfort Guarantee
All Dusk&Dawn mattresses come with a 100 night comfort guarantee. If during the first 100 nights you decide you're not satisfied with your sleep experience, simply contact us and we will arrange to collect your mattress and adjust the firmness before returning it right back to you, free of charge. And, If you're still not happy after the change, we will issue a refund. Please see our full T&C’s here.
New technology which assists in promoting a healthy, clean and hygienic sleep environment. Virase® , is a special formulated textile finish that provides an antiviral effect.
Premium Dusk-Air Technology
Every Dusk&Dawn mattress is made with a luxurious natural Australian wool layer. Wool is a natural insulator, keeping you warmer in winter and cooler in summer. By using locally sourced Australian wool, we are supporting our farmers.
Global GreenTag Certified
Comfort Foams used by Dusk&Dawn are certified by Global GreenTag. Global GreenTag is an “Eco Friendly” certification which recognises products made with minimal impact to the environment and which are also healthy for the consumer.
Fast White Glove Delivery
Ready for a better night sleep, fast? Look for the “fast delivery” truck icon next to our mattress descriptions to ensure a speedy white glove delivery.
Some helpful insights
Delivery Timing and Expectations
We are NOT an 'Amazon' type business and we are NOT a bed-in-a-box either. We are a family business based locally in Melbourne and we actually care about the quality of product we sell and the quality of sleep we promise. For this very reason, we don't compromise on time or quality and make every mattress to order ~ tailor made by hand specifically to our customers needs.
Now sometimes this may take a little longer, but rest assured once you receive and sleep on one of our mattresses, you'll soon understand and appreciate why we are super proud of our master tailors and the quality products we make ~ for you! Quality like ours takes time and is well worth the wait.
PSSS. So please don't compare us to other brands promising to ship next day or ones that are made overseas.
Please see below shipping times based on Metro Locations
- 5-10 working VIC/NSW
- 10-14 working days SA/QLD
- 14-21 working days QLD
Regional deliveries may take up to 2-4 weeks, based on your location.
Please contact our friendly sales team for more up-to-date timings.
What is included in your white glove delivery service?
Our white glove delivery service is a premium offering that sets us apart. When you choose this service, you can expect a dedicated two-person team to handle your mattress with care. They will transport it to your desired location, place it directly on your bedframe, and ensure a seamless and hassle-free experience for you. Additionally, we offer the option to remove your old mattress and responsibly dispose of it, saving you the trouble of dealing with its disposal. This comprehensive white glove delivery service prioritizes your comfort and convenience every step of the way.
What happens to my old mattress?
Metro locations: for a fee of $100, we will collect your old mattress and take it to a mattress recycler. Unfortunately we can not offer our mattress collection service in regional locations at this stage.
Do your mattresses come in a box?
No, our products are made using high quality materials which do not allow them to be compressed, rolled and squashed into a box. When this is done, quality is compromised and we don't do that.
How do I choose the mattress that is right for me/us?
We have carefully engineered two feels in each model, these two feels will please most. If you are looking for rock hard or super cloud soft, you are in the wrong place.
Comfy-Medium, our most popular feel is supportive with added comfort. Firm-Support is a little firmer and is comfort with added support.
Feel free to give us a call if you would like to discuss the options with one of our trained staff.
Are Dusk&Dawn mattresses environmentally friendly?
Yes, all Dusk&Dawn mattresses are made using Australian made foams and fabrics. We proudly use GECA (Good Environmental Choice Australia) and Oeko-Tex certified materials ensuring the most environmentally responsible products.
What type of bed frame do you recommend?
Our mattresses are designed for best performance when used in conjunction with our matching classic slimline base as part of a total sleep set.
Where can I try your mattresses?
Right in the comfort of your own home! You have 100 nights to decide if you are happy with your selection. It certainly beats 20 minutes in a mattress shop.
Can I order over the phone?
Unfortunately not, for your security all orders must go through our website.
Do you have AfterPay?
Yes, we also accept ApplePay, Zip and PayPal too.
How much is delivery?
Our Delivery service is 100% FREE in metro areas, Australia Wide. For regional areas it's $250 flat rate. Certain regional areas may experience some delays in delivery. Please ask us for accurate delivery times.
What areas do you deliver to?
We are currently delivering to most regions of Australia excluding NT & TAS ( for potential deliveries to these areas please email email@example.com ), including regional areas. Due to current freight delays and ongoing Covid-19 restrictions, regional deliveries may take up to 3-4 weeks. Please ask us for accurate delivery times.
What bed sheets fit the Signature mattress?
Due to the height of the Signature mattress being 38cm high, we advise you purchase 'Super Queen' size fitted sheets for a Queen size mattress as they will fit more comfortably around your mattress. These can be found at most bedding retailers across Australia including Adairs.
Is there a trial period?
We want you to be completely satisfied with your new mattress. For this reason, all Dusk&Dawn mattresses come with a 100 night comfort guarantee. During this time you can test your new mattress out in the comfort of your own home. You must own the mattress for a minimum of 30 nights from the date received, this will give your body the adequate time to adjust. If between, night 31-100 you still are not satisfied with your sleep, then let us know and we will arrange to collect your mattress and adjust the firmness before returning it right back to you FREE of charge.
Please... Don't pay retail prices?
We are sold purely online. If we were to sell to popular retailers, our prices would be double and they would make huge margins. We want to pass those saving on to you - the customer. We pride ourselves on value for money. Quality Australian made workmanship using only premium materials. You simply won't get this quality of build at these prices at the major retailers. They need to make a big margin to pay for staff, lease or bricks and mortar.
Do we offer a refund?
Yes we do offer a refund. But first:
1. You must go through 1 Comfort change first as per our Comfort Guarantee policy;
2. And then if you are still not happy after a further 30 nights of sleeping on it, we will happily refund your money (Minus the shipping cost of $250).